Returns & Exchanges
At Providence, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a seamless 30-day return and exchange window for all unworn merchandise with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original garment tags and protective liners remain intact.
Receive Refund or Exchange
After our quality team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing